Buying on 1ZONE (ticket.1zone.vn), from the account to the e-ticket in your email

Who runs 1ZONE and what sells there

1ZONE describes itself as a platform that distributes event tickets, merchandise and souvenirs, developed and run by Eventista. The operator is Công ty TNHH Eventista (Eventista Company Limited): Floor 12, Vinafor Building, 127 Lò Đúc, Hai Bà Trưng ward, Hanoi; hotline 0832 338 688; email support@eventista.vn; business registration 0110372057 (from the footer of ticket.1zone.vn).

The home page menu has three parts: Vé sự kiện (event tickets, ticket.1zone.vn), Merchandise (shop.1zone.vn) and Bình chọn (voting, vote.1zone.vn). This guide covers buying tickets only.

• Status labels: each event on the home page carries “Còn vé” (tickets left) or “Hết vé” (sold out) and a “from” price. On 7 November 2026 Dangrangto and Vương Bình were Còn vé and Inner WEAN was Hết vé.
• Exclusive: some events say “Vé được phân phối độc quyền trên nền tảng 1ZONE” (tickets distributed exclusively on 1ZONE), such as “11:11” - Thiên Minh (11 November 2026, S+ Studio, Ho Chi Minh City).

When a show’s notice says it sells on 1ZONE, go to ticket.1zone.vn itself. Anyone offering tickets elsewhere at the on-sale is not an official channel: signs of a ticket scam.

Make the account before the sale

• Sign in or sign up: press Đăng nhập (sign in) on ticket.1zone.vn. The sign-in page (account.1zone.vn) offers two routes: “Đăng nhập với tài khoản Google” (sign in with Google), or the email and password of a 1ZONE account. With no account, press “Đăng ký ngay” (sign up now); there is a separate link for a forgotten password.
• Use a real phone number and email: per the payment policy, when you order you verify the order by phone, text message or email, and the e-ticket is sent to the email registered when you book.
• The account is yours alone: the terms of use require you to be at least 13, make you responsible for everything done through the account and forbid selling, transferring or handing the account to anyone else.
• The age to attend is a separate matter: each event sets it. The Dangrangto page, for example, says “Sự kiện dành cho khán giả từ 18 tuổi trở lên” (for audiences aged 18 and over).

Create the account and sign in the day before. Signing up while watching the sale clock loses the most valuable seconds; the checklist is in getting ready before the sale.

The event page, the Mua vé button and the holding clock

Each event has a page of the form ticket.1zone.vn/events/. The page for Dangrangto 1st Fan Meeting in Ho Chi Minh (read on 7 November 2026) has the date, time and address, a Mua vé (buy tickets) button, the tiers with price, perks and an age line, three tabs, Giới thiệu sự kiện (about), Sơ đồ khu vực (seat map) and Quyền lợi hạng vé (tier perks), and an Đơn vị tổ chức sự kiện (organiser) block.

• The clock: right under the button the Dangrangto page says: “Khi bắt đầu mua vé, bạn sẽ có tổng cộng 10 phút để chọn vé và thực hiện thanh toán” (once you start buying, you have 10 minutes in total to choose tickets and pay). Tao Meo has only read that line on that page, so cannot say it is a 1ZONE-wide rule; read the matching line on the show you are after.
• Ticket limits and fees: the minimum or maximum per transaction or per person is set by the organiser, and 1ZONE says it will be shown before you confirm (the conditions and restrictions policy, in Vietnamese). On the 1ZONE shows Tao Meo follows, the per-person limit and the fees only appeared once the sale opened (seen on 11 October 2026).
• The total: per the pricing policy, before you confirm 1ZONE shows the total to pay (ticket price, taxes and fees if any, promotions if any) and does not charge anything not disclosed beforehand, except what comes from your own request.

Ten minutes cover choosing and paying, so the card or wallet must be ready beforehand, not hunted for after you press Mua vé.

Several rounds, and add-on tickets

• Rounds: Vương Bình – Tiệc Thành-Thân (Mâm 2) had an early sale on 18 October 2026 and its official sale on 25 October 2026. Per the October 2026 notice, tiers in the early round carry the suffix “EB” (early bird) and come with one extra wallet-size photocard.
• Add-on events: 1ZONE also opened “Trao chữ ký, gặp người thương” (14:00) and “Dợt nhạc” (18:00) on 21 November for that show. Per the organiser’s note, they must be bought on the same 1ZONE account that bought the ticket, gifted tickets cannot buy them, and only the listed tiers qualify.
• A day but no hour: DILLAN 1st Fan Meeting goes on sale on 1ZONE on 11 November 2026; the hour is not announced (7 November 2026).

Each round’s schedule is in the show’s own notice. The kinds of sale and how to prepare for each: presale, general sale and lottery explained.

Payment: four ways, per 1ZONE’s policy

Per the payment policy (read on 7 November 2026, in Vietnamese), 1ZONE offers:

• The ZaloPay e-wallet.
• Bank transfer through the OnePay payment gateway.
• Bank transfer through the ZaloPay payment gateway.
• Visa, MasterCard and JCB credit cards.

The general steps: sign in, choose tickets and verify the order, pick a method and pay at the gateway; once paid, the system records it and delivers the ticket. A card payment fee, if any, depends on the card type and the issuing bank, so ask your bank. 1ZONE currently runs no points or cashback on transactions.

Tao Meo’s advice, not a rule: stay logged into your banking app or ZaloPay, check the limit covers the whole order, and keep a Visa, MasterCard or JCB card as the fallback.

Where the ticket goes, and what to do right after paying

• The e-ticket is sent to the email you registered when you booked, once the transaction is confirmed. Look again in My Ticket in your account or the E-Ticket function in the app (if there is one).
• Check at once your email, the Spam or Junk folder too, and the details on the ticket: the delivery policy makes that the buyer’s responsibility.
• Hard tickets: delivered to the address you give when booking or collected in person the way the organiser announces; shipping costs, if any, are shown before you confirm. DILLAN’s benefits table lists a “vé cứng” (hard ticket) for all four tiers; how it is handed over is not announced.
• No ticket, or wrong details: contact 1ZONE. The refund policy says that, where a show sets no deadline of its own, you should send the request within 03 working days of receiving the ticket or finding the problem.

Do not post a picture of an e-ticket, not even a proud one: if it has a QR code or barcode, whoever has the image can use it before you. How e-tickets and paper tickets differ: e-ticket or paper ticket.

Refunds and exchanges: the general rule and each show’s line

Per the inspection, exchange and refund policy (read on 7 November 2026, in Vietnamese), the exact terms differ by event and are published by the organiser on 1ZONE before you buy. You can ask for an exchange or refund when:

• the ticket is not supplied, is invalid or has wrong details through the fault of 1ZONE or the organiser;
• the event is cancelled or changed in a case where the organiser has a refund policy;
• a transaction failed but your account was charged or debited (send the request as soon as you see it);
• other cases under the organiser’s policy, an agreement between the parties or the law.

The policy is just as clear the other way: if you cancel the transaction yourself or do not attend, and the case is not one the policy refunds, the request may be refused. So check the tier and the number of tickets before you press pay.

To ask: email support@eventista.vn or call 0832 338 688 with the order or ticket code, your contact details and photos as evidence. A refund goes back to the method you paid with; when it lands depends on the bank or the payment provider; payment or bank fees already incurred may not be refunded.

Is there a “1ZONE ticket tool”? What the terms say

Many people search for a “tool mua vé 1ZONE”. 1ZONE’s terms of use (read on 7 November 2026, in Vietnamese) name no tool, but they say plainly:

• You may not create an account with automated devices, scripts, bots, spiders, crawlers or scrapers.
• You may not access, search or download content from the service with any tool, software or mechanism such as spiders, robots, crawlers or data-mining tools, other than software 1ZONE provides and the popular web browsers.
• A breach can lead Eventista to terminate the account at its own discretion.

These are 1ZONE’s terms; Tao Meo only copies them. What you control is the preparation: the account signed in, the way to pay ready, the right event page.

Transferring, gifting or passing on a 1ZONE ticket

1ZONE’s general policies do not describe how a ticket is transferred or gifted to someone else, and each event can set its own rule (the Vương Bình note above is one example). The terms also forbid selling or handing over an account. If you are about to take over someone’s ticket, read before you send money: passing tickets on safely and 8 signs of a ticket scam.

When to get help from Tao Meo

If you are free at the sale time and the account and the way to pay are ready, buy it yourself; 1ZONE asks nothing more. Help is worth it only when the sale lands when you cannot be at a screen. Nobody can promise a ticket, Tao Meo included; if we do not get yours, you get back 100% of what you paid, deposit included. Every successful booking has its photos on Booking Confirmations.

A show waiting to go on sale on 1ZONE: DILLAN 1st Fan Meeting (on sale 11 November 2026); Tao Meo has had all the requests it can take for it since 7 November 2026 and is not taking more. More shows in Vietnam: Vietnam concert calendar.